The Generator Hub, The Gallery, Kings Wharf, Exeter, EX2 4AN
01392 703 303
[email protected]

IT Support

IT Support

Smooth running IT without costly downtime

IT downtime is frustrating, costly and sometimes even catastrophic to your business. So you need an IT support provider that will do all they can to prevent IT failure yet react quickly if such events do occur. We provide a managed IT service that does just that.

As your IT partner, we’ll keep your operations running smoothly and manage your entire IT infrastructure hassle-free and cost-effectively. We’ll do our best to prevent issues from occurring, but if they do, we’ll rapidly be on hand to fix them.

Pass us the responsibility of the day-to-day IT management and benefit from ongoing system maintenance, proactive monitoring, reactive support and fast problem resolution. And critically, enjoy the extra reassurance of security applied as standard. Our security-first approach means everything we do has security at its core to help tackle the cyber threat.

IT support with a single monthly fee

Our pay-per-user model provides you with a certainty of costs and ensures all your devices and systems are covered. We’ll tailor our IT support package to suit the nature of your business and specific requirements, but as a minimum, it will include the following:

  • Remote support, maintenance and advice
  • Scheduled updates and patch management
  • New technology consultancy and advice
  • In-house training for more effective use of applications
  • Comprehensive monthly reports

The right IT support is crucial to your business continuity and success. We’re here to deliver that vital resource. So, if you’d like us to keep your infrastructure running smoothly around the clock and manage your cyber security threat, please get in touch.

Contact Information

Start Your IT Support Journey

IT Support

How does it work?

Initial Consultation

We’ll take time to understand your business and assess the level of IT support you require.

Purchase

We offer flexible support packages based on locks of hours per month which you can scale.

Support

Our help desk is available daily between 8:30am and 5:30pm to provide reactive support.

Remediation

When issues occur, we’ll work with you to resolve them quickly with minimum disruption.